

Losing your passport, especially in a foreign country, can feel incredibly daunting. But take a deep breath—it's a manageable situation, and many Indians in Canada have gone through this process. This guide will walk you through replacing your stolen Indian passport in Canada, making the steps clear and straightforward.
First Things First: Immediate Actions
When you realize your passport is gone, acting quickly is key. These steps are crucial for your safety and to kickstart the replacement process.
1. Report to the Canadian Police
This is your absolute first step. You need an official police report to prove your passport was stolen, not just misplaced.
- How to Report:
- In Person: Visit your local police station.
- Online: Many police services in Canada (e.g., Toronto Police, RCMP) allow you to file a report for lost or stolen items online if there's no evidence of a break-in or direct threat. Check your local police force's website.
- What you'll need: Be ready to provide details like where and when you believe the passport was stolen.
- Get a Copy: Ensure you receive a physical or digital copy of the Police Report (sometimes called a "Case Number" or "Occurrence Report"). This document is non-negotiable for your passport application.
2. Report to Indian Authorities (Through BLS International)
While you don't report directly to the High Commission/Consulate immediately, you will be interacting with their outsourced service provider, BLS International. It's good practice to make a mental note that this is the next step in the official chain.
Understanding the Replacement Process
The Government of India has outsourced passport services in Canada to BLS International. This means you'll submit your application and documents to BLS, who will then forward them to the relevant Indian High Commission or Consulate General for processing.
- Which Mission? Your application will go to the High Commission of India in Ottawa or one of the Consulates General in Toronto or Vancouver, depending on your residential address in Canada. BLS International's website will guide you to the correct jurisdiction.
- Lost/Stolen vs. Regular Renewal: While it's a replacement, the process is more rigorous than a standard renewal. It requires additional documents and an affidavit confirming the circumstances of the theft.
Required Documents: Your Checklist
Gathering the correct documents is often the most time-consuming part. Start collecting these as soon as possible. It's wise to have both original documents and photocopies.
- 1. Canadian Police Report: The original copy of the report you obtained in Step 1.
- 2. Lost/Stolen Passport Affidavit: This is a specific affidavit (Form-2) that you'll fill out and get notarized. It details how, when, and where your passport was stolen, and confirms that you haven't obtained another travel document using the stolen passport. You can usually find the template on the BLS website.
- 3. Passport Application Form: Fill out the online application form on the Indian Passport Seva portal. Print it out, sign it, and include it.
- 4. Copy of Stolen Passport: If you have a photocopy of your lost/stolen passport, include it. This is highly recommended as it speeds up verification. If you don't have one, it's not a deal-breaker, but be prepared for potentially longer processing times as your details will need to be verified from India.
- 5. Proof of Indian Nationality:
- Old passport copy (if available, see point 4).
- Birth Certificate (if you don't have a passport copy and were born in India).
- Aadhar Card, PAN Card, Voter ID (these can help, but the passport is primary proof).
- 6. Proof of Legal Status in Canada:
- Permanent Resident (PR) Card: Front and back.
- Study Permit/Work Permit: Valid permit.
- Visitor Record: If applicable.
- Temporary Resident Visa (TRV): If applicable (usually stamped in your passport, so you might not have this, but include any other valid status documents).
- 7. Proof of Address in Canada:
- Canadian Driving License.
- Utility Bills (Hydro, Internet, Gas).
- Bank Statements.
- Rental Agreement.
- 8. Photographs: Two recent passport-sized photographs (51x51mm or 2x2 inches), with a white background, no shadows, and front-facing. Ensure they meet the specifications provided on the BLS website.
- 9. Annexure-E: A self-declaration form, often required for various passport services, confirming your details. This can be found on the BLS website.
- 10. Self-Attested Photocopies: Make sure to self-attest (sign) all photocopies of your original documents.
Important Note: Always check the BLS International website for the most current and specific document requirements for "Lost/Stolen Passport" applications in your jurisdiction. Requirements can sometimes change.
Step-by-Step Application Process
Once you have your documents in order, you can begin the application.
1. Fill Out the Online Application Form
- Go to the Passport Seva portal of the Ministry of External Affairs, Government of India.
- Register as a new user if you haven't already.
- Select "Apply for Fresh Passport/Re-issue of Passport."
- Choose "Lost/Damaged Passport" as the reason for re-issue.
- Fill in all details accurately. Pay close attention to personal information, addresses, and family details.
- Once completed, save and print the application form. You will need to attach your photographs to this printed form.
2. Prepare Your Document Package
Organize all the documents listed above. It's a good idea to create a checklist and tick off each item. Place them in the order specified by BLS, if any, or in a logical order (application form on top, then police report, affidavit, proofs, etc.).
3. Book an Appointment with BLS International
- Visit the BLS International Canada website.
- Navigate to the "Passport Services" section and find the option to book an appointment.
- Select your nearest BLS centre based on your jurisdiction.
- Choose a suitable date and time.
- Keep a printout of your appointment confirmation.
4. Submit Your Application
You typically have two options for submission:
- In-Person Submission (Recommended): This is often preferred as BLS staff can immediately check your documents for completeness and accuracy, minimizing delays.
- Arrive at the BLS centre with all your documents and appointment confirmation.
- Be prepared for security checks and waiting times.
- Pay the application fees (see point 5).
- Mail-In Submission (If available for your jurisdiction and service type): Some centres allow mail-in applications.
- Ensure all documents are perfectly organized and complete.
- Include a pre-paid, self-addressed return envelope (Canada Post Xpresspost or Purolator are common choices) for the return of your new passport.
- Include the payment in the form of a bank draft or money order as specified by BLS.
- This option carries a higher risk of delays if documents are incomplete.
5. Pay the Fees
- Passport Fee: The fee for a lost/stolen passport is typically higher than a regular renewal. Expect around CAD 100-150 for a standard 36-page booklet.
- BLS Service Charge: BLS charges a separate service fee, usually around CAD 7-10.
- Optional Services: You might opt for courier services, SMS updates, or photocopying at BLS, which incur additional charges.
- Payment Methods: BLS usually accepts debit cards, bank drafts, or money orders. Cash is often not accepted. Check the BLS website for exact payment methods.
6. Track Your Application
After submission, BLS will provide you with a tracking number. You can use this on the BLS website to check the status of your application. The status updates usually reflect:
- Application received by BLS.
- Application sent to the High Commission/Consulate.
- Application under process at the Mission.
- Passport printed and dispatched to BLS.
- Passport ready for collection/dispatched to applicant.
Processing Times and Tatkal Option
- Standard Processing: For a stolen passport, processing can take anywhere from 4-8 weeks, or even longer if your previous passport details need extensive verification from India (e.g., if you don't have a copy of your old passport). Patience is key here.
- Tatkal (Emergency) Option: If you have an urgent travel requirement (e.g., family emergency), you can apply under the Tatkal scheme.
- Cost: Tatkal applications incur a significantly higher fee (typically an additional CAD 100-200).
- Processing Time: Tatkal passports are usually processed within 1-2 weeks, sometimes faster.
- Requirements: You'll need to provide proof of urgency (e.g., flight tickets, doctor's letter for medical emergency).
- Availability: Tatkal is not guaranteed for all lost/stolen passport cases, especially if there are doubts about your identity or previous passport details. It's best to inquire directly with BLS or the Consulate/High Commission if you qualify.
Common Questions and Practical Tips
- What if I don't have a copy of my old passport?
- It's okay, but it will likely extend the processing time. The High Commission/Consulate will need to retrieve your records from India, which takes longer. Provide as much detail as you remember about your old passport (passport number, date of issue, place of issue).
- Do I need an Emergency Travel Document (ETD)?
- An ETD is usually issued for a one-way journey back to India in genuine emergency cases where a new passport cannot be issued in time. If you plan to stay in Canada, you'll need the full passport replacement process. Only consider an ETD if you absolutely must return to India immediately.
- Dealing with BLS communication.
- BLS's customer service can sometimes be overwhelmed. Be persistent but polite. Emailing them with your tracking number can sometimes be more effective than phone calls. Check their website's FAQ section first.
- Updating your Canadian status.
- Once you receive your new passport, it's crucial to update your details with Immigration, Refugees and Citizenship Canada (IRCC). You can do this through your online IRCC account. This ensures your new passport number is linked to your valid study permit, work permit, or PR status. Failure to do so can cause issues later.
- Keep copies of everything.
- Before submitting your application, make a complete set of photocopies of all documents, including the filled application form and the police report. Keep these in a safe place. This is invaluable if anything goes missing or if you need to refer back to your application details.
- Be honest about the theft.
- Provide accurate and consistent information to the police, in your affidavit, and on your application form. Any discrepancies can lead to delays or rejection.
- Check BLS website regularly.
- The BLS website is your primary source for the most up-to-date forms, requirements, fees, and processing times. Bookmark it and refer to it often.
After You Get Your New Passport
Congratulations! Once your new passport arrives, take these final steps:
- Check All Details: Immediately verify that all your personal details (name, date of birth, place of birth, validity dates) are correct. If there are any errors, contact BLS immediately.
- Sign Your Passport: Sign in the designated area.
- Update IRCC: Log into your IRCC online account and update your passport information. This is vital for maintaining your legal status in Canada.
- Safeguard Your New Passport: Learn from the experience. Consider using a passport holder, carrying it securely, and keeping digital copies of your passport and visa separately.
Replacing a stolen passport is a process that requires attention to detail and patience. By following these steps, you can navigate it successfully and get back to your routine with peace of mind.

About Harleen Kaur Bawa
Harleen Kaur Bawa is a licensed immigration attorney specializing in Canadian immigration and Indian services. With extensive experience in family sponsorship, Express Entry, refugee claims, and OCI services, she has successfully helped hundreds of clients navigate complex immigration processes.
Harleen holds degrees from York University - Osgoode Hall Law School and the University of Toronto, and is certified by the Law Society of Ontario and the Immigration Consultants of Canada Regulatory Council. She is committed to providing personalized, professional legal services to help clients achieve their immigration goals.
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