

Applying for Canadian permanent residence from Dubai? You’ve likely heard about or are currently facing a common hurdle: the Police Clearance Certificate (PCC) fingerprint issue from the UAE. It's a source of confusion for many, but rest assured, it's a solvable problem with a clear path forward.
The core of the issue isn't that you can't get a police check from the UAE, but rather that the standard UAE Police Clearance Certificate (issued by Dubai Police or other Emirates' police forces) often does not include a fingerprint-based criminal record check in the format that Immigration, Refugees and Citizenship Canada (IRCC) requires for individuals who have resided in the UAE. IRCC typically wants a fingerprint-based check from any country where you’ve lived for six months or more since the age of 18.
This guide will demystify the process, explain what IRCC truly needs, and provide a practical, step-by-step solution to ensure your application isn't delayed by this common fingerprint discrepancy.
What IRCC Really Wants: The Fingerprint Requirement
When you apply for Canadian immigration, Immigration, Refugees and Citizenship Canada (IRCC) asks for a Police Clearance Certificate (PCC) from every country where you have lived. For many countries, the PCC itself is based on fingerprints. However, in the UAE, the standard PCC is often issued based on your Emirates ID number and passport data, without requiring a fresh submission of fingerprints for the certificate itself.
This creates a mismatch:
- UAE PCC: Issued quickly, often without a specific fingerprint submission for the certificate.
- IRCC Requirement: A fingerprint-based criminal record check.
If your UAE PCC doesn't explicitly state it's based on fingerprints, or if your IRCC document checklist specifically asks for "fingerprint-based criminal record checks," you'll need to take an additional, crucial step.
Who Needs This Guide?
You need this guide if:
- You have resided in the UAE for six months or more since turning 18.
- You are applying for Canadian permanent residence (Express Entry, PNP, Family Sponsorship, etc.).
- Your IRCC document checklist specifically requests a fingerprint-based criminal record check from the UAE.
- You have already obtained your standard UAE PCC and it doesn't mention fingerprint verification.
The Solution: Getting Your Fingerprints Done for IRCC's Needs
The answer isn't to re-apply for a different kind of UAE PCC. The solution is to get your fingerprints taken in Dubai by an accredited agency and have them processed by the Royal Canadian Mounted Police (RCMP) in Canada. This will result in an RCMP-certified criminal record check, which is what IRCC ultimately wants.
Step-by-Step Guide for Fingerprint Submission for IRCC
This process effectively bypasses the "issue" with the UAE PCC not being fingerprint-based by providing IRCC with a direct, RCMP-verified fingerprint check.
Step 1: Understand IRCC's Specific Request (If applicable)
Before anything, carefully review your IRCC Application/Document Checklist or the "Request for Police Certificate" letter you received. It will specify exactly what type of police certificate is required and often mentions "fingerprint-based."
Step 2: Gather Your Essential Documents
You'll need these for the fingerprinting agency:
- Original Passport: The one you used during your stay in the UAE.
- Photocopies of Passport: Usually, the main bio-data page, entry stamps, and visa pages.
- UAE Residence Visa/Emirates ID: Original and copies.
- IRCC Request Letter (if received): This helps the agency understand the purpose and ensures they use the correct forms. If you haven't received a specific letter but know you need a PCC, that's fine too.
- Any other identity documents requested by the fingerprinting agency.
Step 3: Choose an Accredited Fingerprinting Agency in Dubai
This is the most critical step. You cannot simply walk into any police station or private office. You need an agency that is accredited to take fingerprints for submission to the RCMP in Canada.
- How to find them: Search online for "RCMP accredited fingerprinting Dubai" or "Canadian immigration fingerprinting Dubai."
- What to look for: Ensure they explicitly state their accreditation for RCMP submissions. They should be familiar with the Canadian immigration process.
- Ask about their process: Confirm they handle the complete submission to the RCMP in Canada.
Step 4: Get Your Fingerprints Taken
- Appointment: Schedule an appointment with your chosen agency.
- Process: The agency will take your fingerprints, usually digitally. They will ensure the prints are clear and meet RCMP standards. They might take multiple sets to ensure quality.
- Forms: You will fill out specific RCMP forms provided by the agency.
- Verification: The agency will verify your identity using your original passport and other documents.
Step 5: Agency Submits Fingerprints to Canada (RCMP)
The accredited agency will typically handle the entire submission process to the Royal Canadian Mounted Police (RCMP) in Canada.
- They will courier your digital or ink fingerprints (along with the necessary forms and fees) to the RCMP.
- RCMP Processing Time: The RCMP takes time to process these requests. This can range from 3-4 business days for digital submissions to several weeks for ink-based submissions, plus courier time. Always ask the agency for their current estimated timeframe.
- Result: The RCMP will issue a "Certified Criminal Record Check" (often just called an RCMP criminal record check) and send it directly to you or back to the fingerprinting agency, depending on the agency's service model.
Step 6: Submit to IRCC
Once you receive your RCMP Certified Criminal Record Check:
- Upload: Upload this document to your IRCC application portal under the "Police Certificate" section for the UAE.
- If you already submitted the UAE PCC: You will likely need to upload both the standard UAE PCC and this new RCMP-issued fingerprint-based check. IRCC wants a complete picture. If your application is already submitted, use the "web form" to submit the additional document.
- Explanation Letter: It's good practice to include a brief Letter of Explanation stating that your standard UAE PCC was not fingerprint-based, and therefore you are providing this RCMP-issued certificate to fulfill the fingerprint requirement.
Important Considerations & Practical Tips
- Start Early: This process, especially with courier times and RCMP processing, can take 4-8 weeks or more. Do not wait until the last minute.
- Cost: Expect to pay for the fingerprinting agency's service (typically 300-700 AED), RCMP processing fees (around CAD $25-50), and international courier charges (which the agency usually includes).
- Accuracy: Ensure all information provided to the fingerprinting agency is accurate and matches your passport. Any discrepancies can lead to delays or rejection.
- IRCC Instructions are King: Always, always refer to your specific IRCC document checklist and any letters you receive. Requirements can change.
- Digital vs. Ink: Digital fingerprint submissions to the RCMP are significantly faster than ink-based ones. Confirm your chosen agency offers digital submission.
- What if my fingerprints are rejected? In rare cases, prints might be unclear. A reputable agency will usually offer a retake at no extra cost if the rejection is due to their error.
- No "UAE fingerprint PCC" for Canada: Remember, you're not getting a different kind of UAE PCC. You're getting an RCMP-issued criminal record check based on fingerprints taken in the UAE, which satisfies IRCC's requirement for your time in the UAE.
Frequently Asked Questions (FAQs)
Q: Do I need both the standard UAE PCC and a separate RCMP fingerprint check? A: In most cases, yes. IRCC typically wants the official police certificate from the country and a fingerprint-based check if the former isn't fingerprint-based. It's best to provide both the UAE-issued PCC and the RCMP-issued fingerprint check, along with a brief explanation.
Q: How long does the entire process take from start to finish? A: Realistically, plan for 4-8 weeks. This includes booking an appointment, fingerprinting, courier time to Canada, RCMP processing, and return courier.
Q: Can I do this from outside Dubai if I'm no longer in the UAE? A: Yes, many accredited agencies have international networks or can guide you on how to get your fingerprints taken locally (e.g., at a police station) and then submit them through their accredited service to the RCMP. However, it's often smoother if done in person at an accredited agency.
Q: What if I submit just the standard UAE PCC and not the fingerprint check? A: Your application will likely be deemed incomplete, and IRCC will request the missing fingerprint-based check, leading to significant delays. It could even result in refusal if not provided within the given timeframe.
Q: Is there an expiry date for the RCMP criminal record check? A: IRCC usually considers police certificates valid for one year from the date of issue. Ensure you submit it within this timeframe.
While the "PCC fingerprint issue" in Dubai for Canadian immigration might seem daunting at first, it's a well-understood process with a clear solution. By following these steps and choosing an accredited fingerprinting agency, you can confidently provide IRCC with the documentation they need, keeping your Canadian immigration journey on track.

About Harleen Kaur Bawa
Harleen Kaur Bawa is a licensed immigration attorney specializing in Canadian immigration and Indian services. With extensive experience in family sponsorship, Express Entry, refugee claims, and OCI services, she has successfully helped hundreds of clients navigate complex immigration processes.
Harleen holds degrees from York University - Osgoode Hall Law School and the University of Toronto, and is certified by the Law Society of Ontario and the Immigration Consultants of Canada Regulatory Council. She is committed to providing personalized, professional legal services to help clients achieve their immigration goals.
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