

Life happens, and sometimes you just can't make that scheduled appointment. If you've booked an OCI card appointment at an Indian Embassy or Consulate in Canada and now need to change it, don't panic. This guide will walk you through the process, offering practical advice from someone who understands the system.
The good news is that rescheduling your OCI card appointment in Canada is generally possible, but it requires prompt action and a clear understanding of the BLS International Canada system, which manages these services on behalf of the High Commission of India and its Consulates in Canada.
Understanding the Process: Who, What, and When
In Canada, all OCI (Overseas Citizen of India) card application services, including appointment booking and processing, are handled by BLS International Canada. This means your interaction for rescheduling will primarily be with their online portal.
The key to a smooth reschedule is to act as soon as you know you can't make your original slot. Appointment slots, especially for popular centres like Toronto or Vancouver, can be limited, so delaying might mean a longer wait for your next available date.
The Step-by-Step Rescheduling Process
Here's how to navigate the BLS International Canada portal to change your OCI appointment:
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Visit the BLS International Canada Website: Open your web browser and go to the official BLS International Canada website. This is your primary hub for all OCI-related services.
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Navigate to OCI Services: On the BLS homepage, look for the "Government of India – OCI Services" section. Within this, you'll typically find options related to OCI appointments.
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Find the "Reschedule" or "Cancel/Rebook" Option: This is where the BLS system can sometimes be a bit nuanced.
- Direct Reschedule: Some BLS systems offer a direct "Reschedule Appointment" button. If you see this, click it.
- Cancel and Rebook: More commonly, you might need to cancel your existing appointment first and then proceed to book a new one. This is a critical distinction. If there's no clear "Reschedule" option, assume you'll need to cancel your current slot to free it up before booking a new one.
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Enter Your Details: Whether you're rescheduling directly or cancelling to rebook, you'll need to provide specific information to retrieve your appointment details. This usually includes:
- Your Application Reference Number (ARN)
- Your Passport Number
- Your Date of Birth
Enter these details accurately as they appear on your original application and appointment confirmation.
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Select a New Appointment Slot: Once your details are verified, the system will display available dates and times for your chosen BLS centre.
- Carefully browse the calendar for a date and time that works for you.
- Be prepared for limited availability. You might need to check different days or even weeks in advance.
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Confirm and Print Your New Appointment: After selecting your preferred new slot, make sure to confirm the change. The system should then generate a new appointment confirmation slip with the updated date and time.
- It is crucial to print this new confirmation slip. This will be your proof of appointment when you visit the BLS centre.
Important Tips and Potential Pitfalls
- Act Quickly: The earlier you try to reschedule, the better your chances of finding an alternative slot that suits your schedule. BLS appointment slots are in high demand across Canada.
- Check Frequently: If you don't find a suitable slot immediately, don't give up. Appointment slots can open up as other applicants reschedule or cancel. Check the BLS portal regularly, sometimes multiple times a day.
- Understand "Cancel and Rebook": If the BLS system requires you to cancel your current appointment before booking a new one, be aware that once cancelled, your old slot is gone. Make sure you are ready to book a new one immediately after cancellation to avoid being without an appointment.
- No Direct Phone Rescheduling: BLS International Canada typically handles appointment changes through its online portal. Calling their helpline might provide general information, but they usually direct you back to the website for the actual rescheduling process.
- Technical Glitches: If you encounter issues (e.g., website not loading, error messages), try clearing your browser's cache and cookies, or try using a different web browser.
- No Rescheduling Fee: Generally, there is no additional fee for rescheduling an OCI appointment through BLS International Canada, provided you do so within their system. However, if you miss an appointment without rescheduling, you might face complications or need to restart parts of the booking process.
- Bring the Correct Confirmation: On the day of your new appointment, ensure you bring the latest printed appointment confirmation slip. Old slips will not be accepted.
What if You Can't Find Any Available Slots?
This is a common concern. If you've tried to reschedule and see no available dates in the foreseeable future:
- Keep Checking: As mentioned, slots open up. Persistence is key.
- Consider Other Centers (If Applicable): If you're near a different BLS centre (e.g., you live between Toronto and Ottawa, or Vancouver and Calgary), check their availability. However, remember you must attend the centre you booked for.
- Contact BLS Support (As a Last Resort): If you're in a truly urgent situation and cannot find any slots after persistent checking, you can try contacting BLS International Canada's customer support via their provided email or helpline. Be prepared to explain your situation clearly, but understand that their primary advice will still be to use the online portal.
Realistic Expectations and Next Steps
Rescheduling, while possible, might require a bit of patience and diligence. Don't expect to always find an immediate replacement slot. Plan accordingly, especially if you have travel deadlines.
Once you have your new appointment confirmed, print it out, mark your calendar, and ensure you have all your required OCI documents ready for your visit. Arrive on time, with your new confirmation in hand, and you'll be all set for your OCI card application process.

About Harleen Kaur Bawa
Harleen Kaur Bawa is a licensed immigration attorney specializing in Canadian immigration and Indian services. With extensive experience in family sponsorship, Express Entry, refugee claims, and OCI services, she has successfully helped hundreds of clients navigate complex immigration processes.
Harleen holds degrees from York University - Osgoode Hall Law School and the University of Toronto, and is certified by the Law Society of Ontario and the Immigration Consultants of Canada Regulatory Council. She is committed to providing personalized, professional legal services to help clients achieve their immigration goals.
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